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Salesforce Business Analyst Team Sprint
As a Salesforce Business Analyst working with the World Health Organization (WHO), a leading global public health organization. WHO has been using tools like sheets, email, and WizeHive for grant management. They now seek to adopt Salesforce to streamline operations, improve efficiency, and enhance their grant-approval processes capabilities. Make recommendations for how they may adjust their current system instance to support the objective of reducing manual administrative costs to then be able to allocate more funds to their causes. Help WHO leverage Salesforce to achieve these objectives by engaging with stakeholders, understand their requirements, and propose tailored solutions to achieve their objectives
Stakeholder Interviews, Business Process Mapping, User Stories, Project Lifecycle Plan, and a Stakeholder Presentation.